I ran into this error the other night and wanted to make a quick post on it while installing VMware tools into Backtrack Linux.
Unable to create symlink “/etc/cups/ppd/VMware_Virtual_Printer.ppd” pointing to file “/usr/lib/vmware-tools/configurator/thinprint.ppd”.
There’s a really quick solution to this. Backtrack (5 R2) has cups installed by default so that’s not the problem, but for some reason the tools can’t create the ppd directory. Create the ppd directory in /etc/cups manually and you should be good-to-go. This occurred with VMware tools 8.8 and the KDE 64-bit build of Backtrack.
Good luck and hope this helps someone get a quick fix.
As I’ve upgraded my lab environment to vSphere over the weekend, I’ve been running across the occasional VM that fails to allow me to upgrade it’s VMware Tools. This seems to be predominantly happening with my Windows Server 2008 VMs.
I’ve received various error messages including ‘can’t find vmware tools.msi’ looking at c:windowsinstallers, and messages stating that Installation cannnot continue because a previous version is installed, even though it had just been removed. FRUSTRATING! Fortunately, this isn’t the first time people are running across it and there’s a VMware KB article on how to address this.
Issues as noted on the VMware KB:
Unable to upgrade existing VMware Tools
Unable to upgrade existing installation of VMware Tools because the previous installation fails to be removed
The uninstall feature of VMware Tools fails to complete, and finally
Cannot uninstall VMware Tools.
All this boils down to ‘IT’S BROKE! HOW CAN I FIX IT!?’