Get Windows 7 Working with your Terastation

Windows 7, along with Windows Vista, both have issues interacting with Buffalo Terastation and similar Buffalo products.  This is due to updated NTLM security settings in both Windows 7 and Vista.  The un-patched behavior is continued prompts to log in / authenticate to the NAS.

Buffalo has released a registry patch that allows Windows 7 and Vista to connect to their Terastation NAS products, by lowering the security level to Windows XP compatible NTLM security.  This is a downgrade, but I have thus far had no problem with it.  Check out the readme below that’s included in the download:

This registry patch files enables Windows(R) Vista(TM) PCs to
work with Buffalo NAS products.  This patch is installed
directly onto Windows Vista PCs.

WARNING:  This file is only for use on Vista PCs, it is NOT
required or supported on any other operating system.

Compatibility:
This patch is only required when using one of the following
Buffalo NAS products:- LinkStation (HD-HLAN)
– Gigabit LinkStation (HG-HGLAN)
– LinkStation Home Server (HS-DGL)
– TeraStation (HD-DTGL/R5)
– TeraStation Home Server (HS-DTGL/R5)
– TeraStation Pro (TS-TGL/R5)

Instructions:
1)  Double click on the Buffalo_NAS_Vista_Support.reg file
2)  Press the ‘Yes’ button when prompted.
3)  Press the ‘OK’ button to exit the patch file.
4)  Restart your Vista computer.

SECURITY NOTICE:
Applying this patch lowers the NTLM authentication
level to be compatible with some of Buffalo’s NAS products.
This NTLM authentication level is equivalent to the level
used in Windows XP.

Keep reading…

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I’m attaching the files for ease of access, just in case Buffalo takes them down for some reason. For those that want to be very cautious, I’m including the link directly to the page on Buffalo’s site so that you can download the files directly from them.

http://www.buffalotech.com/support/downloads/
This location will require you to enter product model number or name, but will show you all downloads available for the that product.

The registry file, .reg file, should contain ONLY the following text to make the update.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlLsa]
"LmCompatibilityLevel"=dword:00000002

If it contains any additional info, do not use it.  You can also, copy and paste the text above beginning with ‘Windows Registry’ and ending with ‘dword:00000002’ into a notepad file and save it as “terastation registry update.reg” making sure you use the quotes so that notepad doesn’t throw a .txt file extension on the end.

To apply the registry patch, just double-click the file and then confirm that you are updating the registry. 

WARNING! Updating the registry incorrectly can damage your system and cause your operating system to become unstable.  You can and should backup your registry before and after any changes that you make to your system.  This includes after doing software installs.  For the record, I’ve been using this patch since the release of Vista, yes this patch works with Vista as well, and have had no issues with it.

Link to download on this site, NOT the Buffalo site:
http://d3planet.com/rtfb/files/2009/11/Buffalo_NAS_Vista_Support.zip

The un-patched behavior is continued prompts to authenticate to the NAS.

You can now add Terastation folders to your Windows 7 libraries. :)  Check it out:
http://d3planet.com/rtfb/2009/10/10/add-nas-folders-to-windows-7-libraries/

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16 thoughts on “Get Windows 7 Working with your Terastation”

  1. Read your Effin Blog… this has not worked on a win7 Pro 64bit… but did work on the Win7 pro 32bit… do not understand why not work on 64 bit OS

  2. I just tested it out on a new Win 7 64-bit ultimate installation and it worked as advertised. Which method did you try?

    I copied and pasted the text into a notepad file, saved it as “terastation.reg” including the quote marks so that notepad doesn’t add the .txt extension to it, then double clicked it to update the registry.

  3. Thanks for the added info Darrell. Not sure why is not working for you. Is your computer a member of Active Directory? I haven’t been able to duplicate the failure, but happy you found a workaround. Thanks for sharing!

      1. Darrell, it is possible that there’s a GPO (group policy object) that is blocking you. Basically you can have an entry in your registry that is overridden by another entry or security setting. Does your AD push policy out to the clients?

  4. Just spend a day and a half hitting my head against a wall. Now my headache is dissappearing thanks to you. Windows 7 X64 version working fine now after this fix.

    Thank you very much indeed.

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